"Like Dexter, but funnier"*
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I am the main contact for the Maths IT helpdesk. Emails to help@maths are usually seen by me first. If I can resolve the issue then I will otherwise I will pass on to the most appropriate person in the IT team.
These pages are 'unofficial' IT pages. They give informal advice, describe known bugs (and workarounds) and provide links to resources that may be useful. The text may end up on the official IT web pages at some point.
* This quote is from a peer appraisal back in 2013.